FAQS

Covington | Metairie

Appointments

Yes. We are by appointment only. However, we will try our best to fit you in if our schedule permits.

You’re welcome to call our office at Covington at 985-893-6073 or Metairie at 504-323-2325 to schedule your appointment or request one online, and we’ll contact you to confirm your selection.

Please arrive 15 minutes prior to your scheduled appointment to allow for prep time. Because we offer medical aesthetic procedures, each new patient will need to fill out a brief medical history and a consent form.

In fairness to others, we must conclude your treatment on time so the next person can begin on time. If you’re going to be more than five minutes late, please give us a call. We’ll do our best to accommodate you and complete as much of your treatment as possible, or we’ll reschedule your appointment for a time that works better for you.

Should you need to cancel or reschedule, please give us at least 24 hours' notice prior to your appointment time. All late cancellations and no-shows will incur a $50 cancellation fee.

We’ll review your medical history and evaluate your unique needs. Our highly trained and experienced providers will create a customized treatment plan including one or more transformative cosmetic or wellness solutions to deliver your desired results. 

At Timeless Rx, we offer a range of cosmetic procedures to enhance your natural beauty. You can trust our experienced providers to deliver subtle, natural results, leaving you looking like you, only better.

Each person is unique. The frequency of treatments will depend on the type of procedure and your specific goals.

We request that no guests under age “state the age according to your policy” accompany you when you come in for your medical aesthetics treatments.

Financial Info

For your convenience, we accept cash, Zelle, CashApp, Venmo, debit cards, Visa, Mastercard, American Express, and CareCredit. All sales are non-refundable and non-transferable.

Most of the cosmetic and wellness procedures we offer are not considered to be medically necessary and are not covered by insurance plan providers.

We’re pleased to offer exclusive packages for most of the services we offer. Reach out to one of our team members, who will be happy to provide you with more information.

Yes. We are happy to accept CareCredit, Cherry, and FSA/HSA so you can afford the beauty and wellness services you require!

Yes, we’re happy to provide exclusive offers and discounts on our select services. Please subscribe to text messaging and our email newsletter and follow our Instagram to be the first to hear about our specials.

We’re happy to offer gift cards for purchase in person or through our secure online portal. Consider giving a friend or loved one the gift of beauty today.

Gratuity is at your discretion. You’re welcome to leave your gratuity in a cash envelope, or we can add it to your ticket at checkout.

Have A Question You Don't See Answered?

Send us a quick note and we'll get you an answer as soon as we can. Talk to you soon!

Covington

985-893-6073

Directions

1976 N Hwy 190
Covington, LA 70433

Hours

Monday - Thursday
9:00am - 5:00pm
Friday 9:00am - 3:00pm

Metairie

504-323-2325

Directions

617 Metairie Rd
Metairie, LA 70005

Hours

Monday - Thursday
9:00am - 5:00pm
Friday 9:00am - 3:00pm

Ready To Book Your Appointment?

Ready to indulge in a med spa experience that goes beyond your expectations? Our experienced providers are passionate about helping you look, feel, and live your best. We invite you to schedule your appointment today to discover the Timeless RX difference!